HUMAID's CV
Profile summary
Adaptable and motivated Mechatronics Engineer with hands-on experience in operations, technical support, and systems optimization across the UAE, Oman, and Europe. Skilled in managing complex workflows, improving process efficiency, and working with cross-functional teams. Strong background in inventory management, data analysis, and engineering problem-solving, with the ability to learn quickly and deliver results in fast-paced environments.
Key skills
TechnicalPython supplier API Integration testing Analytics
ProfessionalJira dashboard tracking optimize processes error handling Advanced MS Excel (formulas, pivot tables, VLOOKUP) inventory systems SolidWorks PLC programming Predictive maintenance system integration
Professional experience
Assistant Operations ManagerAug 2024 - Nov 2024
Merit IncentivesDubai, UAE- Promoted from intern to full-time after 3 months based on performance.
- Supported inventory tracking, client coordination, and fulfillment processes.
- Managed internal dashboards and followed up on supplier API performance.
Operations ManagerNov 2024 - Present
Merit IncentivesDubai, UAE- Managed operations for 10+ B2B clients across various platforms.
- Reduced order errors by 50% through improved inventory control.
- Handled escalations, monitored orders, and prepared client reports.
- Oversaw supplier integration and managed testing, inventory uploads, and product allocations.
- Managed MENA-wide Lulu API floats and other global suppliers.
Operations & Accounts ManagerJul 2023 - Apr 2024
FascanoMuscat, Oman- Promoted from trainee to full-time; supported smooth client onboarding.
- Stabilized client onboarding during inconsistent growth periods.
- Managed vendor installations for both software and hardware, tracked performance, and prepared reports.
- Contributed to business development and internal process improvements.
Intern Mechatronics EngineerFeb 2021 - Jul 2021
ArvatoGennep, Netherlands- Reduced robot downtime errors by 90% by implementing preventive maintenance.
- Developed a sensor application to predict failures and wrote repair manuals.
- Conducted system reliability analysis and created a maintenance guide.
Intern Requirements EngineerFeb 2022 - Jul 2022
Inalfa Roof SystemsVenray, Netherlands- Benchmarked “switchable glazing” technology and competitor requirements.
- Proposed change processes and selected tools for future requirement flows.
- Supported requirement management tool evaluation and documentation.
Education
Exchange ProgramJan 2023
Istanbul Aydin UniversityAdministrative and Economic Sciences
Bachelor of ScienceJan 2023
Fontys University of Applied SciencesMechatronics Engineering | Specialization: Innovation and Automation. Thesis on "Improving the reliability and uptime of the AutoStore robots”.
Academic English CourseMay 2018
EC Manchester English Language SchoolCertifications
Certified SOLIDWORKS Associate (CSWA)
Languages
English · Professional
Arabic · Professional